Mandarin Translator for Luxury Salon Operations - Jakarta

Join a prestigious luxury salon in Jakarta as a Mandarin Translator and play a pivotal role in ensuring seamless communication between divisions. This position is ideal for fluent Mandarin-English speakers who thrive in dynamic, high-end service environments.

As a Mandarin Translator at our luxury salon, you will be the bridge between our Chinese-speaking clients and our dedicated team of stylists and service professionals. Your mission is to ensure every client experience is smooth, professional, and memorable. You'll work closely with our salon management, stylists, and other staff to translate and interpret communications, ensuring that all aspects of the client experience are met with excellence.

This is an exciting opportunity to be part of a high-end salon in Jakarta, where you can leverage your language skills to create exceptional client experiences. With a competitive salary and a supportive work environment, you'll have the chance to grow your career in a prestigious setting.

📋 Tanggung Jawab Pekerjaan

• Translate and interpret communications between Chinese-speaking clients and our salon staff, ensuring clear and accurate understanding.
• Assist in scheduling appointments and coordinating between clients and stylists.
• Provide exceptional customer service, addressing client inquiries and concerns in a professional and friendly manner.
• Collaborate with salon management to ensure all communications are handled effectively and efficiently.
• Stay updated on industry trends and best practices in luxury salon operations.
• Maintain confidentiality and professionalism in all communications.
• Support the salon's marketing efforts by translating promotional materials and client communications.
• Participate in team meetings and training sessions to ensure consistent service quality.

🎓 Kualifikasi & Syarat

• Fluent in both Mandarin and English, with excellent communication skills in both languages.
• Minimum of 2 years of experience as a translator or interpreter, preferably in a service-oriented environment.
• Strong understanding of luxury salon operations and customer service principles.
• Proficient in using translation software such as SDL Trados or MemoQ.
• Ability to work well under pressure and meet tight deadlines.
• Excellent organizational and time-management skills.
• Highly professional and detail-oriented with a strong commitment to customer satisfaction.
• Ability to travel to client locations as needed.

🛠️ Keahlian

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