Freelance Customer Visit Agent (Collection Specialist) - Palembang

Join Infomedia Nusantara as a Freelance Customer Visit Agent (Collection Specialist) in Palembang! We are seeking dynamic and proactive individuals to join our team and help us maintain strong customer relationships through personalized visits. This role is perfect for those who enjoy building connections and ensuring customer satisfaction. At Infomedia Nusantara, we pride ourselves on our commitment to excellence and customer-centric approach. Located in the vibrant city of Palembang, you'll have the opportunity to work in a supportive and collaborative environment.

As a Freelance Customer Visit Agent, you'll be responsible for visiting customers to collect payments, address concerns, and build strong relationships. You'll use tools like Google Maps and WhatsApp for navigation and communication. This role offers flexible working hours and the chance to work with diverse customers across Palembang.

Infomedia Nusantara is a leading company in the telecommunications industry, known for its innovative solutions and dedicated team. We offer competitive salaries, professional growth opportunities, and a supportive work environment. Join us and be part of a company that values your contributions and helps you grow your career.

📋 Tanggung Jawab Pekerjaan

• Visit assigned customers to collect payments and address any concerns.
• Build and maintain strong relationships with customers through personalized interactions.
• Update customer records and track payment status using our internal system.
• Provide excellent customer service and resolve issues promptly.
• Use Google Maps and WhatsApp for navigation and communication with customers.
• Submit regular reports on customer visits and payment collections.
• Adhere to company policies and procedures related to customer visits and collections.
• Work collaboratively with the sales and customer service teams to ensure customer satisfaction.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service, sales, or a related field.
• Proven ability to build and maintain strong customer relationships.
• Excellent communication and interpersonal skills.
• Familiarity with using Google Maps and WhatsApp for business purposes.
• Ability to work independently and manage time effectively.
• Good knowledge of the Palembang area and local business environment.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including weekends and evenings, as required.

🛠️ Keahlian

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